Nadia Faucher

Although the nurses and staff have been lovely... I cannot handle the level of public health safety and sanitation... every patient gets ignored and stays here for way beyond needed... there needs to be better organisation and management here. Honestly, just not in the mood to complain anymore but say that I cannot be here anymore with this level of rubbish smell near my room. I am very happy with the care and food from the staff but the place itself needs a major organisational upgrade as a hospital.... Dipo, Sumej, Nomsi, Victoria, Aridiana, Victor, Belagio... you have all been incredible. thank you for having me... all the best!! I am still staying here and hope to be able to leave on a good note soon People vape freely and we have restricted leave. I am a good person and understand mental health really well. It just needs better management really and i shouldn't have to sleep in a dirty room and clean myself, although I am happy to do so to an extent. Thanks, Nadine

I attended for a very minor reason - blood sample for testing. I have never been here b4 and had not been given a street address. The signage in the hospital is very bad. I met 2 other people wandering and looking for where to go. It is difficult to find a working toilet for visitors. Is the restaurant operational? I gave up and tried to find my way home.

Absolutely appalling, the state of the rooms sre disgusting, soap left on floor from previous patient, alarm buttons that look like if you press them they going to explode, drawings on walls, stuff that shouldnt actually be on an acute ward (toilet brush which can be used to sh/bucket which is slightly confusing/door handle that should be slanted but not), then bathroom sides that havent been cleaned for decades by the looks of it and finally, a bed that looks like it was just thrown into the room and left.... Cant wait for my stay to be over. ANNOYMOUS - AMAZON WARD

Amazing,positive experience today at this wonderful walk in clinic. Receptionist was ask friendly,helpful and welcoming. Waited 15 mins,so Was thoroughly checked by an absolutely lovely warm and reassuring nurse named Karen who did a very thorough examination of my condition. Prescribed antibiotics and paid £9.99 to the pharmacy. Excellent service and nursing /admin staff - im extremely grateful for them all.Save the NHS!!

Vending machines don't work, cafe shut by 1.45 and water butts empty. Sat here really needing to have a drink but cannot as I forgot to bring a bottle of water.